I think I screwed up
Emails from users like you are the best way to improve our service. Here’s one I got today:
Hello,
I think I screwed up somewhat. A couple of weeks ago I set up 2 of your “quick links”. They are xxxxxx and xxxxxx
i didn’t realize that they have an expiry date. Today I actually set up an account under the user name xxxxxx. Should I set up new links or can I transfer the existing links somehow? Will there still be an expiry date? Do I need to go with premium account? Is there a cost?
Thank you,
xxx
My response:
Thanks for the email and for using the service! I’ve re-targeted the links to your new account – please let me know if you have any problems.
Regarding expiration, links created anonymously or using a free account will automatically expire after 30 days. Any premium account (http://linktrack.info/premium_accounts) will be exempt from expiration.
Drop me a line anytime if you have more questions.
Thanks,
Keeton